Internal rules of stay at Park-Hotel "GOLD BEACH"
Internal rules of residence at the Park Hotel "Golden Beach"
Important: These rules have been created for the safety, comfort, and enjoyable recreation of all guests. Please familiarize yourself with them in advance — this will help you safely enjoy the grounds, services, and entertainment zones of Park-Hotel "Golden Beach".
1. General Provisions and Safety Rules (For All Guest Categories)
Regulatory Framework: These Rules establish the internal order, rules for using property, the scope of services provided, and the mutual liability of the parties at Park-Hotel "Golden Beach" (hereinafter referred to as the Park-Hotel). The operations of the complex are regulated by the Law of Ukraine "On Tourism", Order No. 19 of the State Tourism Administration of Ukraine dated March 16, 2004 "On Approval of the Rules for Using Hotels and Similar Accommodation Facilities...", and other regulatory legal acts of Ukraine.
Age Restrictions: Visits to the territory of the Park-Hotel, the water park, and any entertainment zones by individuals under the age of 18 are permitted exclusively under the continuous supervision of adults.
Safety and Weapon Restrictions: Entry, visiting the territory, carrying, and storing any types of cold, firearm, gas, pneumatic, traumatic, sports, or other weapons, sharp or cutting objects, as well as explosive, flammable, toxic, and strongly scented substances are strictly prohibited.
Alcohol-Free Recreation Format and Sobriety Requirements: A total ban on bringing, storing, and consuming any alcoholic beverages, low-alcohol drinks, or beer is in effect across the entire territory of the Park-Hotel complex. Remaining on the territory of the complex, in the hotel, water park, SPA, or entertainment zones while under the influence of alcohol, drugs, or other intoxicants is prohibited.
Actions in Case of Violations Regarding Alcohol and Smoking: If instances of smoking in non-designated areas (including rooms, balconies, aqua zone, etc.), bringing in or consuming alcohol, or a guest being under the influence of alcohol or drugs are detected, the administration and security service reserve the right to ask the guest to leave the territory of the complex (or terminate accommodation early and ask the guest to leave the hotel territory). In such cases, no refund of paid funds will be provided.
Pets Policy: Entry and access to the territory of the Park-Hotel with any pets (including dogs, cats, birds, and other pets) is prohibited. This rule applies to all guests, regardless of their visit format — whether for long-term hotel stays or daily visits. This restriction is introduced for safety and hygiene purposes, as the Park-Hotel has its own animals and birds residing on the territory.
Prohibition of Personal Electric Vehicles: To ensure guest safety, maintain peace and quiet, and prevent injuries on pedestrian paths, in the forest zone, and on the beach, a complete ban on bringing and using personal electric transport is in effect across the entire complex. Guests are forbidden to bring in or use personal children's electric cars, electric scooters, hoverboards, monowheels, and other similar vehicles.
Control and Zoning of the Territory: Guest movement across the territory may be restricted. Closed and technical areas are fenced off with special signs, and guest access there is prohibited. Guests are forbidden from independently opening technical rooms or adjusting any engineering and technical equipment of the complex.
Cleanliness and Ecology: Maintaining immaculate cleanliness throughout the entire territory of the Park-Hotel (on the beach, in the forest, in rooms, pools, and the aqua zone) is mandatory for every guest.
Use of Images (Photo/Video): By using the services of the Park-Hotel, the guest automatically consents to photography/videography and the use of their image, name, and other media data in promotional and marketing materials of the complex in accordance with Article 8 of the Law of Ukraine "On Advertising". The only exception is a direct, official refusal submitted by the guest to the administration.
Public Order: Discrimination, insults, or disrespect toward others based on differences in race, nationality, religion, age, social status, or other grounds are strictly prohibited on the territory of the complex.
Rules for Interacting with Animals: The complex is home to its own animals and birds. Guests are forbidden from disturbing their peace or inflicting any physical harm on them. Feeding is allowed exclusively with specialized feed purchased on the territory of the complex; any other unauthorized feeding is prohibited. For safety reasons, guests are forbidden to go behind protective enclosures (aviaries), stick their hands or foreign objects into animals' mouths, or ride ponies and donkeys without authorization.
CATEGORY 1: Accommodation (Internal Hotel Rules)
Check-in, Payment, and Booking Procedures
Check-in/Check-out Time: The Park-Hotel guarantees that reserved rooms will be ready for check-in from 15:00 local time. Check-out time is by 12:00.
Early Check-in and Late Check-out: Check-in before 15:00 and late check-out (after 12:00 until 22:00) are possible strictly upon prior agreement with the administration (subject to the availability of vacant rooms of a similar category) and are billed as an additional service according to the current price list.
Minimum Stay: The minimum period for concluding a contract and providing basic hotel accommodation services is 1 day (24 hours).
Prepayment Policy: Accommodation services are prepaid. For 1-night bookings, 100% prepayment is required within 24 hours of invoice issuance. For bookings of 2 nights or more, prepayment is 50% of the total invoice amount (payable within 24 hours), and the remaining 50% is paid directly upon check-in at the reception desk.
Cancellation Conditions and Cancellation Fees:
Official cancellation more than 14 days prior to the check-in date: 0% fee (full refund of paid funds).
Cancellation less than 14 days prior to check-in: paid funds are non-refundable, non-compensable, and cannot be transferred as a deposit for future trips.
Official Grounds for Refusal of Accommodation
The reception service and the administrator reserve the full right to refuse accommodation or cancel a booking if:
Arriving guests lack valid personal identification documents, or such documents are invalid/expired, or staff have reasonable suspicions regarding their authenticity.
Full payment for the room has not been completed as established or was paid incompletely.
The guest has an untidy, dirty appearance, is under the influence of alcohol, drugs, or toxic substances, behaves inappropriately, noisily, or acts aggressively toward staff or others.
The guest openly refuses to comply with these Park-Hotel Rules (including fire safety rules, smoking bans, parking rules, pet restrictions, etc.).
Guests arrive with weapons or their own alcohol.
Note: In all the above cases, prepayment is non-refundable.
Internal Order and Room Operation Rules
Property Preservation: All hotel rooms are equipped with furniture, plumbing, home appliances (TV, refrigerator, etc.) and connected to modern utility networks. Guests must treat hotel property with care and use devices for their intended purpose. In case of malfunctions or emergencies (flooding, fire, glass cracks), the guest must immediately notify the manager on duty.
Room Keys: Room keys are issued by the administrator after signing the agreement. Transferring room keys to third parties is prohibited. A fee applies for lost key cards according to the complex's price list.
Quiet Hours: Absolute quiet must be observed from 22:00 to 08:00 in rooms, on balconies, in corridors, and across the entire territory of the complex. Turn down the volume on TVs and audio systems, and refrain from disturbing other guests.
Visitors: Unregistered third parties are not permitted in rooms without prior approval from the reception administrator.
Pet Ban: Keeping or accommodating dogs, cats, birds, or any other pets in rooms is strictly prohibited.
Energy Saving and Safety: When leaving the room, guests must turn off all lights, close hot and cold water taps, and disconnect all household electrical appliances (except the refrigerator).
Use of Electrical Appliances: High-power personal electrical appliances (especially heaters, electric stoves, multi-cookers) are prohibited, except for those included in the standard room setup or officially issued by the staff.
Room Check-out and Damage Compensation: Rooms must be handed over fully equipped. In case of damage to hotel property (furniture, equipment, textiles, interior elements), the guest agrees to compensate for the damage in full. Compensation amounts are determined by the administration based on repair, restoration, or replacement costs, and must be paid before departure.
Right of Entry: Hotel administration reserves the right to enter a room in response to noise/rule complaints or during emergencies.
Personal Belongings: Hotel administration is not responsible for items left unattended outside the room safe.
Lost Property Fees: A fee applies for lost electronic wristbands according to the price list.
Smoking Rules and Early Departure Conditions
Smoking Restrictions: All forms of smoking (including cigarettes, hookahs, vapes, tobacco heating systems, and e-cigarettes) are strictly prohibited in rooms, bathrooms, corridors, balconies, and all indoor hotel premises. Smoking is allowed exclusively in designated, marked outdoor areas. Violations may result in immediate eviction without a refund.
Smoking Penalty: If traces of smoking (smell, ash, etc.) are detected in the room, a fee equal to the full daily room rate will be charged.
Financial Terms for Early Departure: In the event of early termination of stay at the guest's initiative (for any reason) or due to eviction for repeated or gross rule violations (quiet hours, smoking, parking, alcohol), a penalty equal to 100% of the remaining unused stay will be retained. Additionally, the guest must fully compensate for any material damage and cover forced room downtime expenses during repairs or furniture replacement.
CATEGORY 2: SPA Complex
Operating Hours: The SPA complex operates from 10:00 to 21:00.
Entry Terms: SPA access is single-entry. Re-entry using the same ticket on the same day is not permitted.
Eco-Concept: A strict alcohol-free policy applies in the SPA complex. Food consumption is permitted exclusively in the restaurant area. The complex features a vegetarian restaurant (the menu completely excludes meat, poultry, fish, and seafood).
Sobriety: Access to the SPA complex while intoxicated by alcohol, drugs, or toxic substances is strictly prohibited.
Sanitary Requirements and Footwear: Clean change of shoes is required in the SPA area. Shoes can be rented at reception for a deposit. Guests must wear indoor shoes in the SPA area and remove them before entering saunas/baths. Sauna doors must be kept tightly closed.
Dress Code: Swimwear is mandatory in the SPA. Infants and toddlers must wear specialized waterproof swim diapers.
Child Supervision: Children under 18 are not allowed in the SPA unattended; adult supervision is required at all times.
Outside Food and Drinks: Outside food, drinks, glass containers, glassware, and glass bottles are prohibited in pools and saunas.
Aqua Zone Safety: Jumping and diving into pools is strictly forbidden. Water is sanitized using chlorine; the administration bears no responsibility for guest allergic reactions.
Medical Conditions: Guests must inform staff of health conditions (allergies, pregnancy, chronic illnesses) prior to treatments. Services may be denied for medical contraindications or infectious/skin conditions. Notify staff immediately if you experience discomfort during a procedure.
Smoking: Smoking is prohibited throughout the SPA complex; no smoking areas are available within this zone.
Property and Conduct: Guests must maintain a quiet environment. The administration is not responsible for personal belongings. Damage to property (broken glassware, torn textiles, etc.) must be compensated in full.
CATEGORY 3: Day Visits (For Non-Resident Guests)
Visiting Hours: From 09:00 to 22:00.
Single-Entry Access: Day pass tickets offer single-entry access. Exiting the complex invalidates the ticket, requiring a new purchase for re-entry. Please choose ticket types carefully; ticket exchanges or refunds are not available after purchase.
Payment Options at Entry: Guests may choose between two options at reception:
Pay for a standard single day-pass.
Open an entertainment deposit. The full deposit amount is loaded onto a personal wristband to pay for amenities and services inside the complex.
Deposit Validity: Deposit funds loaded onto wristbands must be used by 22:00 on the day of purchase. Any unused balance expires at 22:00.
Entry Conditions: Pets, weapons, outside food, and beverages are not permitted on site. The complex operates as a vegetarian and alcohol-free facility. Smoking is limited to designated areas.
Security Screening: Bag inspections by security staff are mandatory at entry. Access will be denied to guests who refuse inspection.
Rules Violations and Child Safety: Rule violations will result in removal from the premises without ticket refunds. Minors under 18 require continuous adult supervision; the administration is not liable for unattended children. Diving into pools is prohibited.
Lost Wristband Fee: Lost electronic wristbands are subject to replacement fees based on the price list.
Audio and Video Policy: Personal audio/video equipment, loud singing, whistling, and shouting are prohibited. Operating or filming with drones (UAVs) is strictly forbidden.
CATEGORY 4: Entertainment and Animation
Animation Pricing: Participation in most scheduled animation programs, children's activities, and show programs is free for complex guests. Fees apply only to select specialized workshops or specific events, which will be clearly announced in advance.
Payment Methods for Extra Services: Paid entertainment, equipment rentals, and special events can be paid for via cash, credit card, or wristband deposit.
Children's Animation and Parental Supervision:
Animation programs are general group activities. Animators conduct entertainment programs only and do not provide individual childcare or babysitting services.
Parents or adult guardians must remain present and directly supervise their children during all animation events, shows, and games. Leaving children unattended is prohibited.
Parents/guardians assume all risks regarding their child's safety, health, and physical condition during active programs, quests, contests, and relays. The administration and animators bear no liability for accidental falls or injuries during games.
Order and Comfort: Guests must not disrupt others or interfere with animators through the use of personal speakers, megaphones, audio/video equipment, musical instruments, non-musical noise, loud whistling, shouting, or profanity.
Electric Transport Prohibition: Personal electric ride-on cars, electric scooters, hoverboards, and similar vehicles are prohibited in general entertainment and pedestrian zones.
Responsibility for Electronics and Personal Items: Visitors assume full financial responsibility for personal electronic devices (smartphones, tablets, cameras, headphones, etc.) lost, left unattended, or damaged during activities.
CATEGORY 5: "Golden Beach" Water Park
General Rules for Water Park Use
Acceptance of Rules: Purchasing a water park ticket constitutes full acceptance of these rules.
Identification System (Wristbands): Entry requires an electronic control wristband (mandatory for guests over 110 cm in height). Individuals without wristbands must purchase admission or leave immediately. Lost or damaged wristbands incur compensation fees per the price list.
Capacity Limits: Maximum capacity is limited. Entry may be temporarily suspended once capacity is reached. Ticket prices will not be reduced or refunded due to unscheduled technical repairs or individual slide outages.
Single-Entry Access: Water park tickets grant single-entry access (exiting the aqua zone voids the ticket and wristband).
Dress Code and Appearance
Swimwear Requirements: Women must wear swimsuits; men must wear fitted swim trunks (briefs, trunks, shorts above the knee) or specialized wetsuits. Casual lightweight clothing is permitted outside slide and pool areas (in restaurants, gazebos). The complex is not liable for swimsuit damage resulting from slide usage.
Sanitary/Medical Inspection: Guests must present skin for visual inspection upon staff request to verify the absence of open wounds, rashes, skin infections, or medical bandages (swimming with these is prohibited).
Prohibited Clothing and Accessories: Street clothes, swimsuits with metal rivets, buckles, zippers, or belts are prohibited on slides and in pools. All jewelry, watches, fitness trackers, hairpins, and glasses (except soft swim goggles) must be removed before swimming or using slides. Prescription glasses should be secured with a retention strap.
Hair Hygiene and Safety: Loose hair is prohibited in the water for safety and hygiene reasons. Long hair must be tied tightly above the neck in a bun using a soft hair tie. Chewing gum is prohibited in the aqua zone.
Use of Sunbeds, Umbrellas, and Textiles: Guests may use sunbeds surrounding the pools. Moving sunbeds without staff permission is prohibited. Umbrellas are operated exclusively by staff. Guests may bring their own towels or rent them at the distribution point for a deposit. Towels must be returned by 19:00 on the day of rental.
Safety Rules for Water Attractions (Slides)
Medical Contraindications: Slide use is prohibited for individuals with heart or vascular conditions, neurological disorders, or spinal/musculoskeletal injuries. Pregnant women are prohibited from using slides and assume full responsibility for any consequences if this rule is violated. Non-swimmers are not permitted on slides.
Weight Restrictions: For technical safety reasons, individuals weighing over 120 kg are not permitted on water slides.
Aqua Zone Conduct (Prohibitions):
Jumping, diving, or diving headfirst from pool edges, holding others underwater, performing stunts, or running on wet surfaces is strictly prohibited. Change shoes before entering slide queues.
Sliding while standing, kneeling, headfirst, or on your stomach is forbidden. Descend only in a seated position or lying on your back feet-first. Hold handrails firmly and start only when cleared by an instructor.
Tandem riding on single-person slides is prohibited. Wait until the previous rider clears the splashdown pool before starting your descent, and exit the landing area immediately after finishing.
Sliding is forbidden if automatic water supply is interrupted or if an instructor is absent from start/finish stations.
Personal inflatable rings, mattresses, and armbands are prohibited on slides. Only certified water park mats and tubes (rafts) may be used on designated slide runs.
Descending slides with smartphones, action cameras, monopods, or selfie sticks is prohibited. Guests assume all injury risks associated with body piercings.
Age Limits and Technical Regulations for Children
Free Admission: Children under 110 cm in height enter free of charge when accompanied by an adult (maximum 2 children under 110 cm per adult).
Supervision: Minors under 18 must be accompanied by adults who assume full responsibility for them. Teenagers aged 14 and older must independently adhere to safety rules. Adults must not leave children unattended in pools, on slides, or on playgrounds.
Child Slide Regulations:
"Coral Reef" Children's Town: Restricted to children aged 3+ with a height up to 155 cm and weight up to 90 kg. Children under 3 must wear waterproof swim diapers.
"Hydrotube", "Multislide", and "Junior" Attractions: Permitted for individuals 110+ cm in height who can swim confidently. Non-swimming children on the "Junior" slide must be accompanied by an adult.
"Closed Rafting" Attraction: Height over 140 cm; weight limit on single tubes is 120 kg.
"Open Rafting" Attraction: Height over 140 cm; weight limit up to 120 kg (slide exclusively using specialized mats).
"Wave" Attraction: Height over 140 cm. Single tube weight limit is 120 kg. Double tube combined weight limit is 160 kg, with the heavier rider seated in the rear position.
Pools: Children under 14 may only enter pools accompanied by an adult while wearing approved flotation devices (vests, armbands).
Non-Refundable Admission: If a child is denied access to an attraction due to height/weight limits, wristband costs will not be refunded.
Climate Criteria and Inclement Weather Policy
Weather Conditions for Closure: Management reserves the right to suspend slide operations or close the water park for the day (without ticket refunds or compensation) under the following conditions:
Daytime ambient air temperature in the shade drops to 26°C or lower.
Pool water temperature drops below 22°C.
Wind gusts exceed 10 meters per second.
Official weather forecasts (weather.com) predict prolonged rain covering more than one-third of operating hours.
Attraction Operations During Severe Weather (Rain, Thunder, Lightning):
Water slides will pause operations during severe weather (heavy rain, thunder, lightning, high winds) for safety reasons.
Guests may remain on water park grounds during temporary suspensions. Sun umbrellas must be closed during storms.
Slide operations will resume once storms pass and instructors complete safety checks.
Financial Terms: Weather-related operational pauses are mandatory safety measures; ticket and wristband costs are non-refundable.
CATEGORY 6: Swimming Pools
Main Pool and Lake Pool: Children under 14 are not permitted in pools without continuous adult visual supervision and approved flotation devices (vests, armbands).
Sunbeds and Towels: Guests may use sunbeds around pools. Moving sunbeds without staff permission is forbidden. Towel rentals are available for a deposit and must be returned by 19:00.
CATEGORY 7: Transfer and Parking
Parking Spaces: Designated parking spaces are available in the parking area before the complex entrance for hotel, grounds, and water park guests. Parking spaces cannot be reserved in advance.
Parking Restrictions: Parking or stopping vehicles on driveways, near gates, barriers, or emergency access routes is strictly prohibited. Repeated parking violations may result in eviction from the hotel.
Liability: The administration assumes no responsibility for items left inside vehicles, or for vehicle damage/scratches incurred in the parking area.
Transfer. Once purchased, a transfer ticket is non-refundable and non-exchangeable, including in the event of cancellation of the trip.
CATEGORY 8: Loyalty and Tourist Tax
Tax Rate: Pursuant to the official decision of the Pishchanka Village Council, the tourist tax rate is set at 0.5% of the minimum wage, fixed at UAH 35.50 per person per night. The tax applies to Ukrainian citizens and foreign visitors alike and is included in the accommodation rate.
Note: Per internal regulations, tax exemptions are not provided; the tax is paid by all guest categories as part of accommodation costs.
CATEGORY 9: Food and Restaurants (Dining Rules)
Outside Food and Beverage Ban: Bringing personal food items, alcoholic, low-alcohol, or non-alcoholic beverages onto the grounds, beach, or water park is prohibited. Security staff reserve the right to inspect bags at entry points.
Sobriety and Vegetarian Concept: The Park-Hotel restaurant is strictly vegetarian (meat, poultry, fish, and seafood are completely excluded from the menu). Consuming outside alcohol or remaining on site while intoxicated is prohibited everywhere across the complex.
Exceptions for Parents with Young Children (Permitted Items):
Fresh, clean berries and fruits (excluding watermelons, melons, and boiled corn, which are prohibited);
Children's drinking water in bottles up to 0.3L equipped with a sports cap/nipple (brands: "Malyatko", "Morshynska", "Malysh");
Factory-sealed glass jars of baby food for children under 2 years old (brands: Hipp, Gerber, "Chudo-Chado", Heinz, "Malyatko", "Agusha", "FrutoNyanya");
Infant powdered milk formula;
Specialized baby biscuits (brands: Milupa, Hipp, "Malyatko", Gerber, "FrutoNyanya", Heinz).
Dining Area Etiquette: Food and beverage consumption is permitted only at cafe and restaurant tables. Consuming food near pools, in locker rooms, or in the water is prohibited. Taking tableware or food outside restaurants without waiter approval is forbidden. Bringing glass items, glass bottles, or fragile tableware into the aqua zone is strictly prohibited.
CATEGORY 10: Conference Hall
Booking Procedure: Hall rental, multimedia equipment usage, catering, and corporate event management are governed by separate individual contracts.
Party Liability: Event organizers assume full financial responsibility for maintaining the interior, furniture, and presentation equipment. Quiet hours after 22:00 apply to event participants.
Setup/Teardown Regulations: Equipment setup, hall decoration, and teardown must occur within paid rental hours unless specified otherwise by contract. Exceeding rental limits incurs additional fees per the price list.
Catering Services: Coffee breaks, banquets, and receptions are catered exclusively by the Park-Hotel restaurant team in alignment with the complex's vegetarian and alcohol-free policies. External catering companies and outside food/drinks are prohibited.
Technical and Decor Restrictions: Attaching banners, decor, or promotional materials to walls, windows, doors, or ceilings using tape, glue, nails, or pins is forbidden. All decor must be freestanding.
CATEGORY 11: "Kachenyata Camp" Children's Intensive
"Kachenyata Camp" is an active, creative, athletic, and educational day/overnight program for children aged 6–13. Participation requires registration, submission of required documents, payment, and parental agreement to these Rules and the Public Offer Contract. Invoice payment confirms consent. Parents guarantee the accuracy of all child information provided.
Participation Formats
Overnight Format: Check-in on Sunday from 15:00; check-out on Saturday by 12:00. Accommodations are provided on site at Park-Hotel "Golden Beach". Pricing follows the price list.
Day Camp Format: Monday–Friday, 09:00–21:00 (no overnight stay). Pricing follows the price list.
Booking and Payment
Bookings are confirmed upon application and invoice issuance. Spaces are secured once full payment is received at least 10 calendar days before the session starts. Late payments may result in cancellation. Space is limited.
Required Documentation
Before the session starts, parents must submit:
A copy of the child's birth certificate;
Medical certificate form No. 079/o;
A copy of a parent's passport;
A completed participant questionnaire.
Parents must disclose allergies, chronic conditions, dietary needs, required medications, psychological/behavioral traits, or other safety-relevant details.
Rules of Conduct
Participants must:
Follow lawful instructions from camp counselors, instructors, and supervisors;
Observe safety rules and Park-Hotel regulations;
Respect staff and peers, maintaining proper discipline;
Handle property with care;
Report injuries or feeling unwell immediately.
Prohibited Actions
Participants must not:
Bring or receive outside food, snacks, or sweets from parents or relatives;
Consume alcohol or smoke (including e-cigarettes, tobacco heating systems, and hookahs);
Use drugs, psychotropic, or toxic substances;
Bring weapons, pyrotechnics, explosives, or dangerous objects;
Leave the premises or swim without supervisor authorization;
Engage in bullying, physical violence, or verbal abuse;
Damage property or compromise safety.
Grounds for Early Dismissal
Gross rule violations, chronic indiscipline, aggression, bullying, fighting, property damage, theft, smoking, alcohol/drug use, leaving grounds without permission, or withholding critical health information will result in immediate camp dismissal without refunds. Parents must pick up the child within 24 hours of notification.
Medical Services
Parents guarantee medical information accuracy. Medications must be delivered to supervisors in original packaging with clear administration schedules. In cases of illness or conditions threatening group health, parents must collect the child within 24 hours. Emergency medical care/hospitalization may be summoned by medical staff if necessary.
Mobile Phones and Devices
Parents must provide 24/7 emergency contact numbers. Phone and gadget use may be restricted during activities, meals, and nighttime hours.
Parent Visits
Visits must be scheduled in advance. Delivering outside food, drinks, or sweets during visits is strictly prohibited.
Air Raid Alerts and Martial Law
During air raid alerts, movement to shelters follows official procedures or written parental instructions provided in participant questionnaires. Parents accept all associated risks. Programs may pause or adapt during alerts. Emergency evacuations will be executed if required.
Personal Belongings
Jewelry, expensive phones, tablets, and large sums of cash should not be brought to camp. Organizers are not liable for lost, damaged, or stolen property. Parents must cover full costs for property damage caused by their child.
Media Consent
Camp payment grants permission for photo, video, and audio recording of the child, as well as the use of such media in promotional materials, websites, social media, and press related to "Kachenyata Camp" and Park-Hotel "Golden Beach".
CATEGORY 12: "Wibit Sports Park" Inflatable Water Obstacle Course
General Terms and Risk Acknowledgement: The "Wibit Sports Park" is a physically demanding outdoor aquatic obstacle course on floating, slippery inflatable modules. Users voluntarily assume all injury and property damage risks. It is not recommended for individuals with heart conditions, musculoskeletal injuries (knees, ankles, shoulders, back, neck), or pregnant women.
Age and Technical Restrictions: Non-swimmers, children under 6 years old, and individuals under 110 cm in height are prohibited. Course use is allowed only during operating hours with staff present. Children under 14 require adult accompaniment.
Pricing and Access Formats: Separate rates apply for adults and children. Two access formats are offered:
Single-Entry Pass: Grants one-time access. Leaving the aqua zone terminates pass validity.
Full-Day Unlimited Pass: Allows a specific individual unlimited access throughout operating hours. Transferring unlimited passes/wristbands to others is prohibited.
Mandatory Safety Rules on the Course:
Equipment: Life vests must be worn and securely buckled at all times on the course. Watches, jewelry, keys, and sharp objects must be removed prior to entry. Bringing outside objects onto the course is prohibited.
Prohibitions: Diving under inflatable obstacles is forbidden; move only along upper surfaces. Diving headfirst into the water from any obstacle is strictly prohibited.
Climbing and Movement: Look up while climbing elements; do not climb directly under another person due to slipping hazards. Ensure landing zones are clear before jumping or sliding into the water.
Interaction: Participants must move individually; holding hands while navigating obstacles is prohibited. Pushing, rough play, or creating artificial hazards is forbidden. Yield the right-of-way to younger children.
Disciplinary and Legal Liability: Accessing the course while intoxicated is prohibited. Guests must obey staff instructions. Failure to follow safety rules may result in removal without refunds. The administration bears no liability for injuries resulting from rule non-compliance.
Mandatory Registration: Every guest (or legal guardian for minors) must complete and sign a liability waiver prior to access.
CATEGORY 13: "GooseLand" Entertainment Center
13.1. General Admission Rules and Basic Instructions
Turnstile Rule: Crawling under turnstiles or climbing location fences is prohibited. Entry proceeds orderly following staff validation.
Socks-Only Policy: Wearing socks is mandatory across all play areas, attractions, and soft zones (anti-slip socks recommended for trampolines). Bare feet and shoes (including street/beach footwear) are strictly prohibited.
Food and Drinks: Bringing food, candy, beverages, or gum into play areas is forbidden. Unsweetened water in plastic bottles is allowed in parent seating areas only.
Safety Preparation: Empty all pockets (keys, coins, phones) before entering attractions. Remove glasses, jewelry, watches, brooches, hairpins, scarves, and hard-brimmed hats. Management is not responsible for lost items.
Parental Supervision: Continuous adult supervision of children is mandatory throughout "GooseLand". Ticket purchases do not transfer childcare responsibilities to staff.
Medical Contraindications (Entry Prohibited):
Individuals under the influence of alcohol, drugs, or medications.
Pregnant women and individuals weighing over 120 kg.
Persons with back, neck, or spinal injuries, fractures, sprains, or joint conditions.
Persons with cardiovascular diseases, hypertension, pacemakers, vestibular disorders, epilepsy, or mental health conditions.
13.2. "Children's Soft Zone" and "Ball Pit"
Restrictions: Designed for children between 95 cm and 160 cm in height (select sub-zones accommodate toddlers under 98 cm). Swim/regular diapers are mandatory for infants.
Slide Safety: Descend seated feet-first or lying on back with arms crossed over chest. Wait for landing zones to clear before sliding. Diving headfirst, sliding on stomachs, or performing flips is prohibited. Vacate landing zones immediately.
Ball Pit Rules: Submerging headfirst under balls is prohibited. Removing balls or toys from the location is forbidden. Do not load foreign objects into air cannons or aim at faces.
13.3. "Ninja Park" (Ninja Warrior) and "Labyrinth"
Restrictions: Designed for children aged 3–7 (advanced courses for ages 7+) with heights up to 1.8 m and weights between 20–90 kg. The main "Labyrinth" excludes children under 6 or under 110 cm in height. Adults are prohibited inside the maze structure.
Traversal Rules: Single-participant capacity per lane/element. Do not attempt obstacles in pairs or while holding hands. Wait for preceding participants to clear obstacles and landing mats.
Prohibitions: Climbing structural metal frames, support posts, or safety netting is forbidden. Sitting on obstacles, performing stunts, or hanging from barriers is prohibited.
13.4. "Trampoline Park"
Restrictions: Designed for children aged 3–7 (weight 20–90 kg). Single-person capacity per trampoline grid.
Behavior Rules: Light warm-ups are recommended before jumping. Running, unassisted acrobatics, or flips are forbidden. Do not touch or lean against safety nets/padded mats.
Foam Pit: Simultaneous jumping by two people or jumping headfirst into foam pits is forbidden. Vacate landing areas immediately. Throwing foam blocks or removing them from the trampoline zone is prohibited.
13.5. Extreme Attractions (Climbing Wall, Crazy Slide, G-Shock)
13.5.1. Climbing Wall Complex
Access and Equipment: Designed for users weighing 15–120 kg. Access requires harness fitting and adjustment by an operator. Self-adjustment or removal of harnesses is forbidden.
Climbing Process: Carabiners attach strictly to single harness ring points. One person per climbing lane. Climbing with items in hands or pockets is prohibited.
Descent: Lower safety mats, attach carabiners, and descend by gently pushing off wall surfaces while holding harness straps. Never release safety lines mid-climb. Do not touch auto-belay mechanisms from the ground.
13.5.2. "CRAZY SLIDE" and "SLIDE" (Vertical Slides)
Restrictions: Prohibited for children under 7. Single-rider descent only; tandem riding or carrying children is forbidden.
Safety Protocol: Riders must wear protective suits (for Crazy Slide). To start, lie on your back, extend arms overhead, grip the trapeze handle firmly, and wait for winch elevation. Release your grip to slide down upon reaching target height or operator command.
Slide Prohibitions: Sliding on stomachs, headfirst, kneeling, or standing is forbidden. Do not grab slide edges to brake. Vacate finish zones immediately. Climbing up slide surfaces is forbidden.
13.5.3. "G-Shock Landing Cushion" and "Roller Slide"
G-Shock Cushion: Single-jumper limit. Jump only after the landing area clears. Jump exclusively in a seated position facing forward. Jumping headfirst/feet-first, performing flips, or pushing others is prohibited.
Roller Slide: Descend seated on specialized roller sleds facing forward while holding handles. Pushing off upward or climbing roller tracks is prohibited.
13.6. Disciplinary Responsibility and Force Majeure
Compliance: Compliance with "GooseLand" staff instructions is mandatory.
Rule Violations: Aggressive behavior, conflict creation, or safety non-compliance grants management the right to remove offenders without ticket refunds. Law enforcement will be contacted if necessary.
Force Majeure: During emergencies (fire, flooding, air raid alerts), operations stop immediately, and guests must proceed to shelters. Ticket refunds are not provided during force majeure events.
CATEGORY 14: Rope Park
14.1. General Admission Rules and Basic Instructions
Safety briefings and rule reviews are mandatory prior to accessing routes.
Visitors under 18 require adult accompaniment or written parental consent.
Intoxicated individuals are denied access.
14.2. Mandatory Route Rules:
Follow instructor commands at all times.
Remain clipped into safety cables continuously.
Transfer carabiners strictly according to briefing instructions.
Traverse routes calmly at an even pace.
Maintain safe distances between participants on obstacles.
Advance to subsequent platforms only after preceding participants clear them.
14.3. Route Prohibitions:
Unclipping or adjusting safety harnesses independently is prohibited.
Running across platforms or bridges is forbidden.
Intentionally jumping from platforms or swinging on safety lines is prohibited.
Intentionally rocking bridges, ropes, or structural elements is forbidden.
Pushing others or blocking course paths is prohibited.
Using mobile phones, headphones, or gadgets on routes is forbidden.
Accessing routes without instructor authorization is prohibited.
14.4. Emergency Procedures:
Remain calm.
Stay clipped into the safety cable.
Hold structural support elements firmly.
Call loudly for an instructor.
Do not attempt to jump down or remove safety gear unassisted.
14.5. Liability and Disciplinary Measures:
Failure to follow safety instructions grants management the right to remove guests from routes without refunds.
Park-Hotel bears no liability for injuries resulting from rule non-compliance.
Organized Groups
School or organizational youth groups require at least 2 adult supervisors, maintaining a minimum ratio of 1 adult per 10 children. Group leaders assume full legal liability for group safety, discipline, and well-being.
Party Liability and Financial Terms for Violations
Property Damage: Guests must compensate for damaged, lost, or broken Park-Hotel property in full, including associated costs from forced room downtime during repairs. Report property damage to management immediately.
Early Eviction for Gross Violations: Gross or systematic rule violations (quiet hours, smoking, pets, improper parking, outside alcohol, aggression, safety non-compliance) constitute grounds for contract termination, key card revocation, and eviction without refunds.
Personal Health Responsibility: Guests assume full responsibility for their health and safety (and that of accompanying minors). Park-Hotel is not liable for injuries caused by rule non-compliance, ignored medical contraindications, or failure to follow staff instructions. Report any illness to the medical post immediately.
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